Privacy Policy
Your trust is our priority. We are committed to protecting your privacy and handling your personal information.
1. Introduction
Maison Built (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.
2. What Information We Collect
We may collect personal information including:
- Full name
- Email address
- Phone number
- Address or project location
- Details about your enquiry or project
- Any other information you voluntarily provide
We may also collect non-personal information such as:
- IP address
- Browser type and device information
- Website usage data (via cookies and analytics)
3. How We Collect Your Information
We collect personal information when you:
- Fill out a contact or enquiry form
- Contact us via phone or email
- Request a quote or service
- Interact with our website
- Subscribe to updates or marketing communications
We may also collect information through cookies and analytics tools.
4. Why We Collect Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Deliver our services
- Communicate with you about your project
- Improve our website and services
- Send marketing communications (only with your consent)
- Comply with legal obligations
5. Disclosure of Your Information
We do not sell your personal information.
We may disclose your information to:
- Contractors, suppliers, and consultants involved in your project
- Service providers (e.g., hosting, CRM, email platforms)
- Legal or regulatory authorities when required by law
All third parties are required to protect your information.
6. Cookies and Website Tracking
Our website uses cookies and similar technologies to:
- Improve user experience
- Analyse website traffic
- Understand visitor behaviour
You can disable cookies through your browser settings.
7. Data Security
We take reasonable steps to protect your personal information from:
- Misuse
- Loss
- Unauthorised access
- Modification or disclosure
However, no method of transmission over the internet is completely secure.
8. Access and Correction
You have the right to:
- Request access to your personal information
- Request corrections if information is inaccurate or outdated
To make a request, contact us using the details below.
9. Marketing Communications
We may send you marketing communications if you have opted in.
You can unsubscribe at any time by:
- Clicking the unsubscribe link
- Contacting us directly
10. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact:
Maison Built
Email: 0459 774 545
Phone:enquiries@maisonbuilt.com.au
Address: 7/88 Kembla Street Wollongong NSW 2500